Frequently asked questions
If you cannot find your answer here, email us at weddingcopilot@outlook.com.
- What is Wedding Co-Pilot?
- Wedding Co-Pilot is an AI-powered online wedding planner developed by DateWhim. It helps couples manage vendors, budget, guest list, seating, timeline, and cultural advice - all in one place.
- Who is Wedding Co-Pilot for?
- Primarily for couples planning their own wedding without a professional coordinator - especially those juggling many vendors, tracking a detailed budget, or planning a culturally mixed ceremony.
- What is the difference between the Free and Pro plans?
- The Free plan gives limited functionality to try things out. Pro (monthly) gives unlimited AI access across all features. The Lifetime plan is a one-time purchase that includes all future updates forever.
- How do I cancel my subscription?
- You can cancel your monthly Pro subscription at any time from your account settings or by email. Cancellation takes effect at the end of the current billing cycle.
- What payment methods are accepted?
- Payments are handled by Lemon Squeezy. Accepted: Visa, Mastercard, Amex and digital wallets where available. We never store card details.
- How secure is my data?
- The app runs on Supabase infrastructure in an EU data centre with Row Level Security. All connections are HTTPS/TLS encrypted and the app follows GDPR-compliant practices.
- Does it work on mobile?
- Yes - it's a responsive web app that works on mobile, tablet, and desktop. No app download needed; you can also add it to your home screen as a PWA.
- Can I delete my account and data?
- Yes. Email weddingcopilot@outlook.com with a deletion request. We'll action it within 30 days, except for data we're legally required to retain.